TERMS & CONDITIONS

Booking

  • No time is reserved until a Contract is signed.
  • Accepted payment methods are Cash, Credit Card, Bank Transfer. 
  • In the event that the client needs to cancel or reschedule their booking, a 48 hour notice would be appreciated so the Studio can work with the client to find a time that works for everyone.
  • To avoid disruption to the photographic coverage and to allow the Studio to fulfill it’s contracted duty; other photography by family/friends at this time is not permitted.
  • The client agrees to make every effort to cooperate with the details and times agreed upon in order for the Studio to fulfill it’s contracted photographic duty. The Studio cannot accept responsibility for the ‘extent’ of the photographic coverage if these details are incorrect or if the client chooses not to follow the agreed to schedule.
  • In the event that the client cancels the portrait session or fails to attend the session on the Session Date, without notice, the Studio shall suffer losses that are difficult to ascertain. As such, the client agrees that, in the event of cancellation by the client, the retainer will be held by the Studio as liquidated damages and not as a penalty.
Gift Certificates
  • Certificates are transferable to another person, but not redeemable for cash. 
  • They may be used towards your personalised artwork at the Ipswich Photography Studio only.
  • They cannot be used in conjunction with any other offer or towards past orders.

Guarantees

 Service
  • Care instructions will be provided with all purchased artwork. As the artwork made by the Studio is manufactured with the finest materials currently available, the Studio unconditionally guarantees them. If in your opinion any photograph made by the Studio has lost its original colour, the Studio will replace the photograph for fifty per cent of the current selling price. The original photograph must be returned and the reprinting charge paid in advance. This warranty will be valid for as long as the Studio has its possession the original files in a printable condition.

Further Information

Please feel free to contact me if you have any questions or comments.